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| У421 | | S41 |
Scott, G. T.
Outrageous! : unforgettable service... Guilt-free selling [Text] [Текст] / Gross T. Scott ; American Management Association. – New York : Amacom, 1998. – 276 p. – (Advance, uncorrected proofs). – 95,00.
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| ББК У421.20-803.4+У421.20-803+У421.0-803.81 |
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